Get in Touch With Us
Whether you have a question about one of the sites we've reviewed, want to flag an inaccuracy, or have a suggestion for a casino you'd like us to look at, this page explains how to reach us and what happens next.
How to Contact Us
Email is the most reliable way to get a response. Every message is read by a member of the editorial team, and we aim to reply within two working days. Write to us at [email protected].
To help us direct your message quickly, please include a clear subject line and a brief description of what you need. The more context you give us upfront, the faster we can give you a useful answer.
What You Can Ask Us About
We hear from readers for all sorts of reasons. The most common ones are listed below.
- Casino questions — Unsure whether a particular site accepts UK players, or want to know more about how a welcome offer works? Ask us and we'll share what our research shows.
- No-KYC queries — Questions about identity verification requirements, deposit limits or withdrawal processes at casinos not on Gamstop are among the things we cover most often.
- Corrections and updates — Our reviews are checked regularly, but things change. If you've spotted something that looks out of date or inaccurate, please let us know. We take editorial accuracy seriously and will investigate promptly.
- Content suggestions — If there's a topic, casino or game type you'd like us to cover, we're open to hearing it. Reader input genuinely shapes what we research next.
- Partnership and commercial enquiries — If you represent a casino brand and would like to discuss how we work, please introduce yourself and explain what you have in mind. We assess every listing on editorial merit; commercial relationships do not determine rankings or ratings.
- Responsible gambling support — If you or someone close to you is experiencing difficulties with gambling, please mention this in your message and we will direct you to appropriate support organisations.
What Happens After You Write to Us
There are no automated replies here. When your message arrives, a real member of the team reads it and prepares a considered response. Our target is two working days, though during busy periods it may take slightly longer. We will always follow up — you will not be left without an answer.
If your message relates to a factual error on the site, we will investigate it against our sources and update the relevant page if a correction is needed. We'll let you know either way.
About Our Editorial Approach
Non Gamstop Casinos is an independent comparison site. Our reviews are researched by the editorial team — we verify licence details, bonus terms, payment methods and game availability, and we present findings honestly, including limitations. The casinos that appear on this site, such as those on our best non GamStop casinos page, are assessed on criteria that matter to readers: payout speeds, account verification requirements, game range and the fairness of bonus conditions.
Commercial relationships exist — some operators pay commission when a reader signs up — but those arrangements have no bearing on how a site is scored or where it appears in our rankings. If you have concerns about how we handle this, we're happy to explain our process in more detail.
A Note on Responsible Use
All content on this site is intended for adults aged 18 and over. If you need guidance on managing your gambling or want information about self-exclusion tools beyond Gamstop, mention it in your message and we will point you in the right direction.
We look forward to hearing from you.